Fight The Familiar.

As humans we’re more comfortable making decisions based on a desire to fit in, rather than stand out.

But in an industry where price is everything and commoditisation is commonplace that ‘allure of comfort’ can sabotage growth. 

Communicator is an agency for people who reject this - people who know that to stand out we have to challenge ourselves to think harder, push beyond the obvious solution and produce work that works. 

Our work forces reassessment, builds brands and sells - every single day.

 
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We're a digital agency, obsessed by the power of ideas.

We know the way people interact with brands is constantly changing - but for us, what always remains constant is the power of a great idea.

It’s this human approach that gets an audience’s attention, changes their mindset and ultimately influences purchase behaviour. 

It's why we’re entrusted to grow some of the world’s best brands.

 
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We believe brands are stronger when they Think Human.

We use the principles of human nature to build stronger audience relationships.

Our brand planning process ensures the brands we curate adhere to the laws of attraction to develop character, confidence, allure, self awareness and self reflection - it’s about much more than archetypal platitudes - it’s about making attractive brands that appeal to more human beings than ever before.

 
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Our work outperforms.

We challenge objectives to ensure our work outperforms the category.

It's an attitude that's earned us the right to work with some of the best brands around. 

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Chambord.

Giving a brand a reason to drink. 

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Jack Daniel's.

A  relationship that lasts over twenty years.

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Moet et Chandon

Connecting a premium brand with a millennial audience. 

 
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We don't hire people who just want to get the job done.

We hire hungry people who get annoyed by bad work and want to make it better. 

Energetic people who love to come to work every day and make a difference for their clients. 

Nice people who believe the agency’s role is to make their clients lives easier, and their work better. 

Smart people who will question their clients if they think they can give a better brief, or are focusing on the wrong objective, in short, people who care.

 
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Meet some of the team

Chris Falconer, Managing Director A passionate marketer, driven by doing work that outperforms for client and agency, Chris’ career has seen him work in almost all aspects of the marketing mix. It gives an approach that is objective led, not channel led, and a thirst to ask questions that lead to better answers. When he’s not trying to build the best agency in the world, Chris loves to spend time with his family: he has a wife, two boys and a sourdough starter called Wayne.

Chris Falconer, Managing Director

A passionate marketer, driven by doing work that outperforms for client and agency, Chris’ career has seen him work in almost all aspects of the marketing mix. It gives an approach that is objective led, not channel led, and a thirst to ask questions that lead to better answers. When he’s not trying to build the best agency in the world, Chris loves to spend time with his family: he has a wife, two boys and a sourdough starter called Wayne.

Danielle Smith, Client Services Director A born deliverer, Danielle's energy and drive to produce great work for her clients is matched only by her enthusiasm for curating great relationships. A native of Toronto, she's a long way from home but when she's not at work, she can be found creating a new one in the various Soho House locations around our great city. 

Danielle Smith, Client Services Director

A born deliverer, Danielle's energy and drive to produce great work for her clients is matched only by her enthusiasm for curating great relationships. A native of Toronto, she's a long way from home but when she's not at work, she can be found creating a new one in the various Soho House locations around our great city. 

Chloe Ellis, Chief Strategy Officer Chloe has no idea where the time has gone during her 17-year marketing career. Well for a start it’s gone into developing some kick-ass strategies for a whole host of big name brands especially in alcohol and FMCG areas. That’s because Chloe’s thing is understanding and uncovering the ‘why’ behind brands. Identifying those key insights that drive incisive engagement and inspire creativity. A true health and fitness fanatic; when she’s not running she’s cycling, when she’s not cycling she’s boxing and when she’s not boxing she’s playing netball. We’re all worn out just thinking about it. When Chloe eventually ‘rests’ she devours books with voracity that’s matched only by her appetite for Epoisses.

Chloe Ellis, Chief Strategy Officer

Chloe has no idea where the time has gone during her 17-year marketing career. Well for a start it’s gone into developing some kick-ass strategies for a whole host of big name brands especially in alcohol and FMCG areas. That’s because Chloe’s thing is understanding and uncovering the ‘why’ behind brands. Identifying those key insights that drive incisive engagement and inspire creativity. A true health and fitness fanatic; when she’s not running she’s cycling, when she’s not cycling she’s boxing and when she’s not boxing she’s playing netball. We’re all worn out just thinking about it. When Chloe eventually ‘rests’ she devours books with voracity that’s matched only by her appetite for Epoisses.

 
Darren Smith, Growth & Innovation Director As a proven creative agency leader, Darren thrives on understanding and solving client’s business challenges in today’s hyper-connected world. His focus is working with group agencies to create and deliver and realise their growth ambitions.

Darren Smith, Growth & Innovation Director

As a proven creative agency leader, Darren thrives on understanding and solving client’s business challenges in today’s hyper-connected world. His focus is working with group agencies to create and deliver and realise their growth ambitions.

Andrew Southcott, Finance Director Andrew has been working in the financial, legal and commercial side of the media industry for 10 years. During that time he’s done sums for some of the UK’s biggest agencies, forging relationships between them and their multi-national clients. Now a converted ‘hipster’, a Hoxton bearded Andrew believes that if he can get the bits behind the scenes right, it provides the perfect platform for the account teams to shine. After a hard day at the office, his evenings are spent either working with the army, playing a very high standard of football or carding an impressive under par round of golf. Sadly, all of these are achieved on his Playstation.

Andrew Southcott, Finance Director

Andrew has been working in the financial, legal and commercial side of the media industry for 10 years. During that time he’s done sums for some of the UK’s biggest agencies, forging relationships between them and their multi-national clients. Now a converted ‘hipster’, a Hoxton bearded Andrew believes that if he can get the bits behind the scenes right, it provides the perfect platform for the account teams to shine. After a hard day at the office, his evenings are spent either working with the army, playing a very high standard of football or carding an impressive under par round of golf. Sadly, all of these are achieved on his Playstation.

Paul Seligman, Chairman After studying criminology Paul shunned the beckoning business world to join the local constabulary. But never one to play by the rules, the career of PC1926 was short lived when this free-thinking spirit landed his ‘dream’ job in marketing. With successful stints on both sides of the Atlantic with Seagrams and Britvic under his belt, Paul switched sides to start his own agency. The rest is history, and after years of running Communicator he now spends most of his time skiing, quaffing fine wine, jetting between India (his spiritual home) and London (his actual home), as well as dropping by Communicator to impart his vast marketing knowledge on anyone who’ll listen.

Paul Seligman, Chairman

After studying criminology Paul shunned the beckoning business world to join the local constabulary. But never one to play by the rules, the career of PC1926 was short lived when this free-thinking spirit landed his ‘dream’ job in marketing. With successful stints on both sides of the Atlantic with Seagrams and Britvic under his belt, Paul switched sides to start his own agency. The rest is history, and after years of running Communicator he now spends most of his time skiing, quaffing fine wine, jetting between India (his spiritual home) and London (his actual home), as well as dropping by Communicator to impart his vast marketing knowledge on anyone who’ll listen.